What is my username?
What is my password?
I have forgotten my password. How can I get a new one?
What is Office 365 ProPlus?
How is Office 365 ProPlus different from the version of Office that I normally install?
How does the download of Office 365 ProPlus work?
Where do I download the Office applications through Office 365?
This provides a link to the Office 365 portal where you can download the latest version of Microsoft Office for your computer (the Microsoft portal auto-detects your operating system).
See the ITS How To’s for detailed download and installation instructions.
How do I log in to the Office 365 Portal?
To begin signing in to the online office 365 page, visit this link, which will bring you to a Northeastern University branded login page.
Once you’ve reached the page, enter your username using the following format:
Please note that the email username you enter may be different than your Northeastern faculty, staff, or student email address.
Next, enter your password, which should be the password you enter for logging into the myNortheastern portal.
Click “Sign In.”
I am a retiree from Northeastern. Can I choose to retain my email account after leaving the university?
Personal address books are not automatically preserved at retirement. Retirees for whom a personal address book is essential should export personal address books prior to leaving the university.
If you are a retiree and would prefer not to receive this service, please contact the ITS Service Desk at 617.373.4357 (xHELP). Please be aware that if you opt out of this service, all content within your email account will be permanently deleted.
NOTE: The process for Retiree email changed from using Sponsored Accounts to an opt-out process in August 2015.
What is the address to access the Office 365 Outlook Web App (OWA)?
Do you have Feedback?
Let us know!
We want to make Office 365 work for you.
Are you loving Office 365 and would like to let us know? Is there an app or feature that you’d like to see added? Complete and submit this form to share your thoughts with ITS.
For technical assistance with Office 365, please contact the ITS Service Desk at 617.373.4357 (xHELP) or email firstname.lastname@example.org.
We look forward to hearing from you!